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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Daniel Martinez

May 11, 2023

5  out of  5 rating by Daniel Martinez
"Great Service from this State Farm Family, Marina made sure i was covered in all aspects of my daily life. Life, Motorcycle and Renters Policies all with this State Farm Family"

Dainel Martinez

May 11, 2023

5  out of  5 rating by Dainel Martinez
"great team and great service"

Cherlonda Butler

February 2, 2023

5  out of  5 rating by Cherlonda Butler
"I returned to State Farm after leaving a few years back because I knew that I and my husband would get better rates than our former insurance company. Secondly because of the level of care Natalie and her team provided me. After purchasing a new vehicle things were rather smooth until I realize that my new vehicle had two different policies. It was supposed to be different from my two original vehicles policy and not added to my existing policy. I became frustrated but Cindy Sanchez came to the rescue and her customer service support was beyond caring. I was been double charged for the new vehicle also charged for a change of policy fee. None of this was communicated to me. Mission failed on that part. I was able to get it rectified through Cindy and she straightened out the whole mess by keeping me calm and resolving the issues. I was going to rate this company 2 stars ⭐️ ⭐️ but after Cindy did her due diligence in resolving my issue it is now five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ because of her professionalism and caring attitude towards my concern. So thank you 🙏🏿"

Faye Moten

January 24, 2023

5  out of  5 rating by Faye Moten
"She was very nice on helping me out with a situation."

Cameron Coday

November 25, 2022

5  out of  5 rating by Cameron Coday
"Honestly so pleased! Melody Peters was kind, quick, attentive, and clear. She helped me beat my current rate (by a long shot!)"

Saumya Gupta

October 25, 2022

5  out of  5 rating by Saumya Gupta
"Cindy and the team at Natalie Barry's State Farm office are great! Highly recommend them for renters, auto, and umbrella!"

Benjamin Lartigue

September 21, 2022

5  out of  5 rating by Benjamin Lartigue
"Best people to work with by far. Whenever I had any troubles with my car, they did everything to help me as fast as they can. I don't think any company will do a better job than you guys are already doing. Natalie and her team are fantastic, I highly recommend them."

Mohammed Waqar

August 12, 2022

4  out of  5 rating by Mohammed Waqar
"I have loved having this office as my agent. Melody is usually the one who answers and has been excellent in her customer service. When I first signed up for insurance, they listened to my needs and even got me more coverage than I was asking for at a great price. I only have to subtract one star because lately it’s been very hard to reach someone in the office. I needed to make a change to my policy and it took multiple phone attempts and voicemails to get through. Otherwise, I would highly recommend this State Farm office"

KZ

August 11, 2022

5  out of  5 rating by KZ
"Natalie and her team went above and beyond to help with my Home and Auto Policy. I was very impressed with their customer service and rates. Also, special shoutout to Melody! she provided substantial help and really went that extra mile to ensure I was 100% satisfied. I will definitely recommend this firm to anyone looking for insurance! They are the best! Thanks guys :-)"

Nancy Granados

May 13, 2022

5  out of  5 rating by Nancy Granados
"As a former employee of the Natalie Barry agency and current customer, I can honestly say this agency is built on excellence and integrity. State Farm is a reputable company and having Natalie as the agent is the ultimate cherry on top. Cindy always goes above and beyond to ensure I have the coverage that is best for me and my family and I completely trust her. She treats me so kindly and ensures my polices are up to date and current. Thank you Natalie and Cindy for everything y'all have done for me throughout the years."

Lori Janko Wilke

March 28, 2022

5  out of  5 rating by Lori Janko Wilke
"Natalie is a great insurance agent. State Farm's rates are excellent too!"

Amy Higgs

February 9, 2022

5  out of  5 rating by Amy Higgs
"Thank you for your expertise Natalie at our recent conference. Your service towards your customers at your auto insurance agency shows!"

Chuan He

September 20, 2021

5  out of  5 rating by Chuan He
"Thanks for Melody Peters who provided professional services to my insurance needs. Her high level of services made things went smoothly."

Kristin Quach

September 14, 2021

5  out of  5 rating by Kristin Quach
"Thank you Natalie, Melody, and everyone on this team! They are extremely knowledgeable, professional, patient, and kind! They were quick to respond and was very helpful when I needed help filing a claim for a damaged windshield! They were also able to make a recommendation for another agent when I moved to another state! Talk about the best customer service ever. Thanks again for helping me feel welcome when I first came to Houston. :)"

Archland Bergeron

August 4, 2021

5  out of  5 rating by Archland Bergeron
"The level of professionalism and knowledgeable service provided by Melody exceeded my expectations. She asked all the right questions and put our minds at ease with providing us the insurance that we needed."

Deanna Thomas

July 14, 2021

5  out of  5 rating by Deanna Thomas
"I'd like to publicly thank Natalie Barry and her team for providing the highest level of superb customer service. They are extremely polite, thorough, courteous and actually follow-up on questions and return your call and/or emails in a timely manner. Natalie and her staff are the epitome of professionalism that customers expect and deserve. Keep up the good work Natalie!!! :-)"

Karla Pinkston

July 7, 2021

5  out of  5 rating by Karla Pinkston
"I had the pleasure of speaking and working with Melody. She was very professional answering all of my questions since I was transferring my insurance from out of state. Highly recommend Melody and Natalie Barry's office overall. Reassuring knowing everything is setup and covered so not I can focus on moving. :-)"

Bailey Barnes

June 17, 2021

5  out of  5 rating by Bailey Barnes
"All of the agents we worked with were so incredibly kind, helpful and did everything they could to help us get the best deal possible!"

A L

May 26, 2021

5  out of  5 rating by A L
"I've worked with a few agents at Natalie's office and everyone has been extremely professional and responsive to requests. I've been bundling my auto, renter, and umbrella insurance with them for the past few years and it's been consistently one of the better rates. I would definitely recommend Natalie's agents to everyone."

Will LePoidevin

May 3, 2021

5  out of  5 rating by Will LePoidevin
"I had the pleasure of speaking with Melody who was very nice and professional. I’ve used State Farm for years in Arizona and have always loved it, with the Natalie Barry Agency it was no different. Melody made it very quick and easy to get my new policy started. Highly recommend this agency and State Farm in general!"

Mikka Godlevsky

April 9, 2021

5  out of  5 rating by Mikka Godlevsky
"I absolutely love my insurance agent and the staff that have helped me when I need to make any changes or have any questions. Cindy in particular has been so wonderful! She’s quick, detailed and very kind when she’s helped me. I don’t plan to use any other agent with State Farm! Thank you guys for being awesome!"

Ashley Pribble

March 30, 2021

5  out of  5 rating by Ashley Pribble
"Great experience with StateFarm thus far. Natalie is amazing to work with. Not only is she professional but also very knowledgeable. I was able to get all of my questions answered when it came to my homeowners and car insurance. The whole process was effortless."

Hannah Williams

March 27, 2021

5  out of  5 rating by Hannah Williams
"I got married and wanted to bundle all of my insurance together with my husband’s policies. Melody was wonderful to work with and always responded quickly to my questions. She arranged for me to get all of the policies we needed and the correct paperwork for all of them. I highly recommend!"

Steven Welch

March 25, 2021

1  out of  5 rating by Steven Welch
"I have tried to speak with Natalie several times and I either get no answer when I call or told that she is “unavailable”....what is the point in paying more for some agent when they are never available..."

Tommy Joyner

March 14, 2021

5  out of  5 rating by Tommy Joyner
"I have been with State Farm for over 20 years. Since relocating to Houston, I have developed a great relationship with Natalie’s agency. Melody was very quick to get my new auto policy in place for my remotely purchased dream car. Thanks."